Shipping policy
Thank you for shopping at Sonar Traders. We strive to deliver your products as quickly and safely as possible.
1. Order Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Estimates & Delivery Time
Since we work with global suppliers to bring you the best products at great prices, shipping times may vary:
Standard Shipping: Estimated delivery within 7-15 business days.
Please note that delivery times are estimates and not guaranteed.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
4. Customs, Duties, and Taxes
[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
If you receive your order damaged, please contact us immediately at sonartraders2468@gmail.com with photos of the damaged packaging and product so we can file a claim and send a replacement.