Refund policy

Return & Refund Policy

At Sonar Traders, customer satisfaction is our top priority. Please read our policy carefully:

1. Return Window

We offer a 7-Day Return Policy. You have 7 days after receiving your item to request a return.

2. Eligibility for Returns

To be eligible for a return, your item must be:

In the same condition that you received it.

Unworn or unused, with tags.

In its original packaging.

3. Damaged or Wrong Products

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at " sonartraders2468@gmail.com "with photos of the product so that we can evaluate the issue and make it right.

4. Non-Returnable Items

Certain types of items cannot be returned, such as:

Personal care goods (Cosmetics/Beauty products) for hygiene reasons.

Customized or personalized items.

5. Refund Process

Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days.